Five Reasons Why BPM Programs Struggle or Fail to Succeed

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Standardization has become synonymous with BPM. Whether right or wrong, Olding hears many execs refer to “standardizing business processes” as their view of what BPM achieves. As an expectation, this road is fraught with politics at the front end and shadow processes at the back end.

Several high-profile business process management (BPM) programs have recently been dropped, and a recent blog post by Elise Olding, research director at Gartner,  examines why BPM is facing more challenges in recent times. Ms. Olding said there are five reasons why some programs struggle or fail to succeed.

 

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