Five Mistakes Managed Security Service Providers Should Avoid

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Not Creating Standard Offers or Straying from Them

Not sure if we mentioned scalability before, but it's kind of important. Wait, no, it's really important. Standardization is one of the pillars of scalability; we can go back to interchangeable parts, assembly lines, Internet protocols and languages for an analogy, but we'd rather discuss the alternative to standard offers. These are often referred to in the biz as "custom offers" (if you didn't cringe when you read that, you might not be in the MSSP business). Custom offers are a total nightmare in terms of technology, licensing, staffing, billing, revenue forecasting... well, the entire business actually. Reducing variability makes an offer easy to repeat and deliver. When it comes to offer creation, just remember to keep it simple and standard.

MSSPs, or managed security service providers, are at an exciting point where market acceptance, awareness and demand have converged. This is positive for a potential MSSP but also for the customers and businesses it will protect, enhancing security for everyone. However, excitement and the prospect of profits can create haste, and with haste comes an increased risk of mistakes. AlienVault, which has been fortunate enough to work with and help ensure the success of a number of our MSSPs, has identified five key lessons learned and mistakes every MSSP should avoid in order to be successful.

 

Related Topics : Unisys, Stimulus Package, Security Breaches, Symantec, Electronic Surveillance

 
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