Five Barriers for Enterprise Mobility

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Impractical Application Processes

When adopting a mobility plan, an application or solution can lack the proper functionality to become effective for the end user. For example, when field technicians work through multiple tasks during a project, an application without a simple and efficient system for performing and recording each of these tasks will impact productivity. If your staff does not have confidence in an app's ability to perform jobs correctly at the point of activity, there will be high resistance to changing from old ways.

Solution: When beginning a mobility program, develop or adopt a mobile platform that reflects your current work processes to ensure end-user adoption. Think about the common daily activities your staff or field technicians encounter and develop or adopt a platform that records, assists or streamlines every step of the process.

Mobility is present in nearly every area of our lives as a form of communication, entertainment and information. Forward-thinking companies are building on this trend through BYOD development and mobility-focused business models with the goal of driving growth, streamlining processes and increasing profits. According to Gartner, 85 percent of businesses indicated they are already using mobile field service applications or plan to use them within 24 months. This has introduced the advent of field or enterprise management apps and tools to further maximize the efficiency of the workforce. But once the decision is made to adopt a BYOD or enterprise mobility plan, what's next?

The best IT solutions are end-user centric – they take into account that without a happy end user, maximum ROI for mobility projects will not be achieved. For some businesses and IT departments, the process of integrating effective, user-friendly mobile programs and applications has created multiple roadblocks and headaches.

Retriever Communications has identified five enterprise IT mobility barriers that prohibit end users from achieving the maximum potential of a mobility plan:

 

Related Topics : In Their Own Words: The Four Dark Horses for the Third Major Mobile OS Speak, HTC, Mobile Search, 3G, Location-Based Services

 
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