With deep insight into global IT trends, ServiceNow. a leading provider of cloud-based software that automates enterprise IT operations and eliminates friction in the service organization, has developed a series of predictions for the CIO that focuses on the importance of IT automation, mobile devices as an enterprise platform, and how the enterprise should continue to consolidate existing data and processes into a single system.
Overall, the study found that compliance is taking on a more significant role across organizations – moving beyond traditional archiving and e-discovery efforts, to add value to sales and marketing, HR, risk assessment and cybersecurity. ... More >>
Excellent customer service is a vital part of any successful business, and seen as a good indicator of how much a company values customers' business. ... More >>
According to a new report, the tech industry has seen a vast improvement in the IT working environment over the past year. ... More >>