Eight Critical Factors for Business Success

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Process Management

More than 80 percent of global executives believe business processes help them share knowledge across divisions and regions. They also agree that delivery and service processes play an important role in meeting customer expectations. Yet processes ranked as one of the three weakest aspects of global organizations in a study by McKinsey & Co.

If processes aren't clearly defined, each point of collaboration becomes a bottleneck as teams adapt their workflows. To define and improve the processes that support your business objectives, organizations must develop process management capabilities. Planning, implementing and deploying process management improvements can help organizations reduce redundancy across departments and improve weak customer touch points.

Building business capability allows your organization to move beyond heroic effort and isolated success to repeatable performance and continuous improvement. Understanding the most salient capabilities to an organization enables businesses of every size, in every industry, to elevate performance and align tactical execution with strategic goals.

CMMI® Institute models have helped thousands of organizations by providing roadmaps for understanding, developing, and confirming the capabilities necessary to reach key strategic goals. The company recently released the "Top 8 Capabilities to Strengthen Your Business in 2015," a list of the top capability areas that make up a proven framework for organizations to quickly understand how well their business is doing in the capabilities that matter most to them.


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