No matter what department or functional area within a business, ask any manager and they will agree that any form of downtime ultimately has a negative impact on a company's bottom line. This, in fact, becomes an even more important issue when processing sales that are dependent on a connected point-of-sale system.
In today's competitive environment, it's imperative to ensure network connections at distributed enterprises have adequate backup across all locations. Retail locations, restaurants, kiosks, distribution centers or branch offices all require continuous connectivity to headquarters, network operations centers and secure payment processors.
Sierra Wireless provides a look at how a well-designed solution can be implemented and also deliver added value by enabling quick, remote fixes when network troubles occur.
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Regardless of the pace at which businesses adopt the IoT, ITSM will have to evolve to deal with IoT-driven changes such as more connected nodes, data points and automation, all of which add complexity. ... More >>