6 Ways to Leverage Self-Service IT and Free Up Valuable Time

Email     |     Share  
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
Previous 6 Ways to Leverage Self-Service IT and Free Up Valuable Time-1 Next

Self-Service IT Best Practices

Click through for six tips to create an impressive self-service IT experience, as identified by Atlassian.

According to a recent survey conducted by the Help Desk Institute (HDI), 86 percent of IT departments said they felt pressure to show value to the business. With that kind of pressure, IT needs to think bigger about their direct impact on the business. Meaning IT must get out of the weeds – no more changing toner or addressing the same questions time and time again.

Self-service is the single most effective way for IT departments to elevate the level of support and help they provide. Moreover, self-service oriented companies save funds by helping consumers and employees help themselves when it comes to high-volume, low-risk requests. And, there is little downside. Consumers get an efficient, convenient experience by having smart, time saving integrations at their fingertips, without relying on a traditional high-touch model. 

In this slideshow, Atlassian provides six ways to alter IT support by harnessing what's trending in technology right now. By implementing industry best practices and focusing on tips that enable your team to work smarter, instead of harder, readers will leave with actionable insights they can integrate into their daily routines.

 

Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

 
More Slideshows

Fake news How Can We Fix the Fake News Problem?

Is fake news a security issue? Some say yes, as it can be used as a social engineering tool to spread disinformation and conceivably to get unsuspecting users to click on malicious links. ...  More >>

IT security skills 7 Top Skills for Security Pros

Executives at several top tech firms outline the skills they need now and in the near future, including IaaS and IoT security expertise. Other skills listed may surprise you. ...  More >>

142x105itbeusasecurity2.jpg 9 Predictions for Cybersecurity’s Role in Government and Politics in 2017

Experts predict how cybersecurity will affect and involve our government, policies and politics in 2017. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.