5 Tips for Managing a Multi-Generational Workforce

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Expect and Provide Transparency

Millennials expect to give and get transparency and this is a powerful positive shift for the organization. They're likely to be dismayed if the organization communicates goals and status monthly or quarterly or requires meetings to get status. As a group, they grew up with instant access to vast amounts of information they tapped into anytime – they want that at work, too (and who doesn't?).  Because they presume and provide transparency, use their transparency bias to move to a push model for information instead of a pull model; rather than a fight, transparency will become a constant.

The workforce and ways of working are in the midst of an epic transition. By 2020, millennials will comprise 46 percent of the workforce, which creates an unusual "barbell" of late-retiring boomers and more digital savvy young people. Rarely is it necessary to work opposite ends of a spectrum at the same time, but it's essential now. Add in the challenges of retaining talent, and it's imperative for leaders and managers to be more aware and more skillful.

If your organization is transforming markets or transforming itself, millennials can be a tremendous boon. In general, they bring four transformative attitudes and attributes to the workforce:  They are 1) digitally savvy, 2) ready for change, 3) mission focused, and 4) transparency biased.  What's more, 29 percent of entrepreneurs today are millennials, so engage them in building your business or they'll build their own.

Having said that, their fresh ideas and attitudes don't always come with operating experience or high self awareness. High energy and low experience can frustrate more seasoned and efficient colleagues. To tap the full skill set and mindshare of your mixed workforce to increase your business's agility and accelerate results and digital transformation, you'll likely need more agile management approaches and new communication tools – your management approach shouldn't be older than the people you manage! In this slideshow, Deidre Paknad, CEO of Workboard, has identified tips that can help you engage and enable today's workforce.

 

Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

 
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