5 Characteristics Professional IT Consultants Must Possess

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Be Able to Solve Business Problems Outside of IT

If one of the CIO's top priorities is to be seen as a more strategic partner to the business, it's important to have a consultant behind you that can think outside the box – and sometimes that means outside of IT. Savvy consultants can often leverage common IT processes and service management protocols and apply them to business problems beyond the traditional realm of IT. Can well-oiled ITIL-oriented processes around incident, problem and change leveraged through an ITSM platform, for example, be applied to a manufacturer's warranty returns process? IT consultants that get to know your business can offer creative ideas that will help you solve vexing business problems in new and creative ways leading to innovation and strategic value.

The evolution of cloud, social, mobile and analytic technology has heralded a major change in how IT functions today. Gone are the days of fixed, premise-based CapEx investments. Instead, IT organizations must focus on digital transformation and providing tech-savvy users a state-of-art, seamless experience.

According to Logicalis US, an international IT solutions and managed services provider, for CIOs to succeed in this new paradigm, they first need to define a strategy centered around the business requirements driving application adoption. They then must determine the best way to put those ideas into practice, taking into account security protocols, industry regulations and budgets.

"We often encounter CIOs struggling to make their organizations more digitally enabled who have jumped straight into the tactics they think will deliver the results they want, completely bypassing the strategy needed to create a performance-oriented digital experience," says Ed Konopasek, vice president, Managed Solutions, Logicalis US. "In this new digitally focused paradigm, it's no longer about building out systems from scratch and supporting everything on-prem with an in-house team; there are many new ways to operationalize the consumption of digital services today that might provide better options. This is where a professional consultant can help."

Choosing the right consultant can make all the difference to whether a project succeeds or fails spectacularly. It is, therefore, essential that organizations take a close look at potential partners. In this slideshow, Logicalis US has identified five criteria CIOs should look for in professional IT consultants.

 

Related Topics : A Big Market for Big Data Jobs, Midmarket CIO, IT Management Automation, SharePoint, Technology Markets

 
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