Top White Papers and Webcasts

  • The maturity of cloud platforms inspires new confidence in moving mission critical systems to the cloud to gain agility, scale, and cost benefits. How can your company achieve these benefits? What steps are necessary to begin your contact center's inevitable move to the cloud? Choosing the right contact center partner will ensure your cloud journey success. Do you know how to find the right contact center partner to help move to the cloud? This eBook offers ten key considerations for selecting a partner and …

  • Hybrid cloud implementation has become an increasingly popular strategy. Once viewed as a transitional stage on the way to a more complete cloud implementation, hybrid cloud is now seen as having its own set of market dynamics, strategic considerations, and management concerns. Take advantage of this whitepaper to get a better grasp of what's behind the hybrid cloud phenomenon and what it means to enterprise IT.