"CRM Solutions" White Papers
White Papers Results
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No More Limits: On-Demand CRM Goes Strategic
Find out what’s new in on demand CRM and learn the six questions every buyer should ask before making an on demand investment.
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CRM Your Salespeople Will Love
This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, and presents a detailed description of the features that directly benefit individual members of the sales force.
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CRM Software: Reasons to Optimize
By setting up a system to understand, anticipate, and manage customers’ wants and needs, your business can improve profits and revenues, as well as access to clients.
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Hosted CRM Comparison Guide
This informative hosted CRM guide provides points of comparison on the solutions from these four vendors, which include pricing per user, service and support, and marketing features.
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CRM without Compromise: A Strategy for Profitable Growth
Learn how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to promote sustainable, profitable growth.
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CRM: On-Demand or On-Site?
Identify issues that buyers should analyze when deciding which CRM deployment option best suits their specific needs and discover a decision-making framework to help companies choose the right solution.
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Replicate Sales Success
A successful customer relationship management (CRM) strategy can improve sales effectiveness, especially when it incorporates sales best practices that reflect proven sales success.
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Choosing the Best CRM for Your Organization
This white paper describes and analyzes the four most popular deployment scenarios, then offers a guide to choosing a hybrid approach that best matches the needs of the business while delivering superior performance, application integration and functionality.
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Hosted CRM Buyer’s Guide
In this Buyer’s Guide, you will find details on what to look for, how to buy, what you can expect to pay, and how to derive the most value from your hosted CRM investment.
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Software as a Service Dramatically Improves CRM Success
This research report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and ensure sales success.
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CRM: Realizing Business Benefit Through Industry Best Practices
This white paper discusses the benefits to organizations of employing a vertical CRM application based on industry best practices to provide the needed foundation.
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10 Steps to a Successful CRM Implementation
Read this white paper to learn the 10 steps to a successful CRM implementation and discover the benefits of leveraging customer knowledge to the fullest measure.
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Data Deduplication
Data manipulation strategies that make data stores more manageable and reduce the need for storage capacity and its associated costs.

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Data Loss Protection
Data-loss prevention tactics, technologies and best practices to protect your sensitive and valuable company data.

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Responding to Change
The technology tips and tools to enhance your ability to respond to business change with ease and success.

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Tablet PCs
Powerful and portable computing capacity for today's high-speed, fluid business environment.
All About Reducing Your IT Costs
Looking to cut costs? Use this research-driven Excel tool to pinpoint which IT cost reduction measures best fit your needs.
The IT Service Catalog Management Toolkit
Bridge the it-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.