"Outsourcing" More From the Web

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  1. Tough Economy Fuels Short-Term IT Outsourcing

    [ Summary ] Topic: Multisourcing | Date Published: 02/16/2009

    Looking to slash costs, companies have flocked to IT outsourcing vendors, but the terms of their deals are shorter in term and size. Before entering into contracts, though, businesses need to be sure the scope of the contract meets their needs and that the rates keep them within budget.

  2. Cities Around the Globe Offer Outsourcing Potential

    [ Summary ] Topic: Multisourcing | Date Published: 02/23/2009

    A new report from professional services company KMG acknowledges 31 cities around the world that are poised to challenge the big outsourcing centers in China and India. The list of cities, which includes locations in the Americas, Asia/Pacific, Europe, and even Africa, offer benefits such as...

  3. Initiative Encourages Outsourcing Business Processes to Scotland

    [ Summary ] Topic: Nearshoring | Date Published: 08/19/2008

    Lawyer Andrew Rigby is pushing a plan called the Outsourcing Hub Initiative to encourage worldwide businesses to outsource high-end business processes to Scotland. Rigby has been meeting with Scottish organizations to figure out ways to target outsourcing buyers in England, Singapore, Hong Kong,...

  4. Callworkz to Invest in Philippines

    [ Summary ] Topic: BPO | Date Published: 02/11/2008

    Callworkz, an American-based startup, has committed to invest $30 million and create 5,000 home-based customer-support positions in the Philippines over the next three years. It will allow call-center agents to work from their homes and give agents the opportunity to be both employees and owners at...

  5. Mega Outsourcing Deals Out for 2008

    [ Summary ] Topic: Outsourcing | Date Published: 01/08/2008

    Everest Research Institute says big-dollar IT outsourcing deals will not reappear in 2008. Instead existing mega-deals will be renewed and price competition by suppliers will increase, as well as a greater focus on multisourcing.

  6. Shell Breaks Multisourcing Mold

    [ Summary ] Topic: Multisourcing | Date Published: 04/11/2008

    Shell broke tradition with its IT outsourcing deals with EDS, AT&T and T-Systems last month. Shell will maintain overall control of its suppliers and its IT strategy while EDS will handle the day-to-day management of the outsourcing deals with AT&T and T-Systems. Shell's innovative SLA structure is...

  7. Indian Outsourcing on the Rise

    [ Summary ] Topic: India | Date Published: 01/23/2008

    Gartner has predicted that India's IT services market will grow to $10.73 billion by 2011. According to this article, the surge is expected to come from Indian companies that outsource to cut costs.

  8. Companies Moving Customer Service Closer to Home

    [ Summary ] Topic: Outsourcing | Date Published: 07/07/2008

    According to a recent report from Black Book, more companies could start to move customer service work onshore or in-house. The report notes that many companies are doing so to improve the customer experience. Some experts say companies are moving away from outsourcing because they went into it...

  9. EU Businesses Account for 36 Percent of Outsourcing Deals

    [ Summary ] Topic: Offshoring | Date Published: 06/30/2008

    According to Everest Research, European countries made up 36 percent of all outsourcing contracts during the first quarter. Financial services accounted for 14 percent of outsourcing deals, with most contracts dealing with IT and business processes.

  10. HP-EDS Could Solve Cloudy IT Outsourcing Equation

    [ Summary ] Topic: Outsourcing | Date Published: 05/13/2008

    Dana Gardner believes the pending merger between HP and EDS could position HP to rule the roost in IT multisourcing. Combined, the two companies could find the correct formula for deciding which IT functions can be sent to the clouds and which should stay grounded.

  11. Indian Outsourcing Company Acquires U.S. Data Center

    [ Summary ] Topic: Nearshoring | Date Published: 08/03/2009

    Indian outsourcer HCL Technologies recently bought its first U.S. data center. The New Jersey data center will allow the company to offer its customers some services closer to home. HCL invested $15 million U.S. dollars to upgrade the facility.

  12. Guam Exempt from H-1B Cap

    [ Summary ] Topic: H-1B Visas | Date Published: 06/30/2008

    Guam has been given an exemption to the H-1B visa cap. The U.S. territory is the beneficiary of the Consolidated Natural Resources Act of 2008. As the U.S. Marine Corp transfers around 8,000 marines to the island, the island will need foreign help to deal with the transition.


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