"IM" Articles & Interviews

Articles & Interviews Results

1. AOL Goes Pro with Its New AIM Pro Messaging Service

   [ Guest Opinion ] Topic: IM | Author: CurrentAnalysis | Date Published: 08/01/2006

   On July 19th AOL rolled out its new AIM Pro service, which is available for download at www.aol.com/aimpro. This feature-rich version of the popular AIM service is designed for individuals, workgroups and small to mid-sized businesses, and makes it easy to communicate with colleagues, vendors and...

2. Unified Communications and SMBs in Tough Times

   [ Article ] Topic: Unified Communications | Author: CarlWeinschenk | Date Published: 01/04/2010

   Small and medium-sized businesses are interested in unified communications, but are buying only gear that will help them in the here and now. Most have put presence-based packages with longer ROI periods on the back burner. The two main obstacles are the poor economy and channel partners who also...

3. Managing IM Compliance

   [ Interview ] Topic: Message Archiving | Author: LoraBentley | Date Published: 04/13/2006

   Lora Bentley spoke with Andrew Graydon, CTO of BorderWare Technologies Inc. Bentley : Instant messages are subject to the same compliance requirements as e-mail, but they happen in real time and it's possible to have several IM conversations at once. How does this complicate compliance...

4. P2P: What Is It Good for?

   [ Interview ] Topic: Peer-to-Peer | Author: CarlWeinschenk | Date Published: 06/08/2007

   Carl Weinschenk spoke with Ari Tammam, vice president of Channels for Promisec . Weinschenk : How should businesses think about P2P applications? Tammam : The only P2P application that is used in business will be a type of IM communications. It's much quicker than e-mail. Outside of that,...

5. Fuzzy Definition Doesn't Stop UC Growth

   [ Article ] Topic: Unified Communications | Author: CarlWeinschenk | Date Published: 12/16/2008

   Since it is part concept and part technology, UC always has been difficult to define. Most broadly, it can be called a means of working within an application to identify a desired person, instantaneously determine if he or she is available and, if so, reach them on any communications platform...

6. Second Life Puts New Spin on Recruitment Process

   [ Interview ] Topic: Staff Recruiting and Retention | Author: AnnAll | Date Published: 08/23/2007

   Ann All spoke with Louis Vong, vice president, Interactive Strategy for TMP Worldwide Advertising & Communications , North America’s largest independent recruitment advertising agency and the only recruitment advertising agency recognized among the top 25 U.S. Interactive agencies. Vong is...

7. Enterprise IM Struggles – but Emergence of Unified Communications Brings Hope

   [ Interview ] Topic: IM | Author: CarlWeinschenk | Date Published: 02/13/2009

   Carl Weinschenk spoke with Burton Group analyst Bill Pray. Weinschenk : Enterprise-grade instant messaging seems to be struggling. What is your take? Pray : Enterprises have not adopted it like e-mail. You have to ask yourself why not. Basically, it comes down to what I identified as six...

8. The Cloud Helps Businesses Confront UC Complexity

   [ Interview ] Topic: Unified Communications | Author: CarlWeinschenk | Date Published: 12/07/2009

   Carl Weinschenk spoke to In-Stat Analyst Dave Lemelin. Lemelin and In-Stat released a study last month, "Global Unified Communications Emerges From the Cloud." Weinschenk: What’s driving UC right now? Lemelin: What’s driving the movement toward the cloud is that there is in fact no...

9. Twitter Is Not Just for Navel Gazing

   [ Interview ] Topic: Social Networks | Author: AnnAll | Date Published: 07/13/2007

   Ann All spoke with Carlo Longino, an analyst for Techdirt Corporate Intelligence , where he specializes in following the mobile telecommunications industry. He recently produced a report on Twitter for the Techdirt Insight Community , a new Web service that delivers to businesses rapid...

10. Planning Key to Successful Unified Communications Rollouts

    [ Interview ] Topic: Unified Communications | Author: CarlWeinschenk | Date Published: 08/24/2007

    Carl Weinschenk spoke with James Messer, director of technical marketing for Network General . The company recently released a survey on network traffic growth and the deployment of IP-based applications. Weinschenk : Would you describe the survey? Messer : You can label the survey as...

11. What’s Old Is New Again as E-Mail Problems Live on in IM

    [ Interview ] Topic: Network Security | Author: CarlWeinschenk | Date Published: 06/16/2008

    Carl Weinschenk spoke with Don Montgomery, vice president of marketing, Akonix Systems . Akonix just released news that it had found 10 distinct new IM-based malicious code attacks during May. Weinschenk : What did the Akonix research show? Montgomery : In May, we discovered 10 new distinct...

12. Unified Communications: More Than the Sum of Its Parts

    [ Interview ] Topic: Unified Communications | Author: CarlWeinschenk | Date Published: 11/10/2006

    Carl Weinschenk spoke with Todd Landry, senior vice president, Sphere Communications . Weinschenk : How does unified communications go beyond simply offering a bunch of applications — VoIP, IM, etc. — in an a la carte manner? Landry : When we get to unified communications, the definition...