Intranet Development

Developing an intranet for your organization is much more than just a technical project. Creating an internal portal is an exercise in the type of collaboration it is supposed to facilitate. This Project Guide will show you how to plan and launch an intranet that will get the job done.


IntranetA well-designed intranet can improve internal business processes, facilitate new levels of collaboration among employees, and improve morale across the entire company. However, a poorly conceived and executed intranet can stifle the flow of information and damage the reputation of management and the IT department.

This Project Guide applies the webWAVE development process developed by the project management experts at gantthead.com to the creation of an intranet. The webWAVE process considers the challenges faced by developers and IT managers who must deal with complicated issues such as cultural change, software distribution, security, data distribution and business process impacts.


This Project Guide includes four phases, some of which overlap.

Phase 1: Discover Intranet Requirements

This phase guides the development team through designing a prototype and setting goals. At the end of this phase, everyone involved in the project should have a clear picture of which applications are being developed and why. 

Phase 2: Design the Intranet

This phase guides the development team through the visual, structural and technical design of the site. At times, this phase runs concurrently with both the Discover and Implement stages. At the end of this phase, all of the tools needed for information access, security, site monitoring, content management and issue tracking will have been designed.

Phase 3: Implement the Intranet

This phase guides the development team through the implementation of the systems designed in the last stage. At times, this phase runs concurrently with both the Discover and Design stages. At the end of this phase, all systems should be in place and the site should be ready for launch. 

Phase 4: Launch the Intranet

This phase guides the development team through many of the follow through activities that can make a huge impact on the success of the site. These activities include:
  • Site promotion
  • Gathering feedback
  • Software distribution
  • Post mortem
Begin reading this Project Guide with Phase 1: Discover Intranet Requirements.
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