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It's Time to Bridge The IT & Business Gap Once and For All!
The disconnect between business goals and IT services remains one of the top issues on every CIO's plate. Even as cost pressures continue to mount, the demand for innovative and complex services that align with evolving business demands is greater than ever before. Today's companies can no longer afford not to provide a clear and definitive IT Service Catalog.
The IT Service Catalog Management Toolkit offers a comprehensive set of documents and templates that will enable you to create a service catalog that is custom fit to your business. This handy kit will walk you through all of the steps of defining service level management for your company in addition to providing actionable templates you need to produce your catalog. Not only is this kit actionable, it is educational and informative. It will help you map processes to the business, understand key performance indicators (metrics), justify the business case for SLM and communicate SLM policies and guidelines to your company. And much more!
Buy with confidence
All contents of this kit are 100% guaranteed. See below for details. |