The Capacity Management Process Kit

Ensure Your IT Services Keep Up With Your Customer's Capacity Demands
The object of Capacity Management is to provide the right capacity, for the right customer, at the right location, for the right costs.  This will help ensure that the capability of the IT Services and the supporting Infrastructure can be delivered in line with the Business Objectives. In addition to this, Capacity Management will perform iterative optimization activities to ensure constant improvements and alignment.  The Capacity Management Process Kit provides a wide variety of resources to boost your understanding and ability to implement Capacity Management in your organization.

Contents include Capacity Management Objectives and Goal templates, Capacity Key Performance Indicators, Critical Success Factors and a checklist to help understand just how well Capacity Management is performed in your environment. It is tailor-fit for IT managers who need to move towards a services-oriented organization, but they don't have the time or resources at hand to develop the required templates and structure for implementation.

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Here's What You Will Receive in This Time-Saving Document Collection:
  • Capacity review and assessment worksheet
  • Business justification document
  • PowerPoint presentation explaining the process of Capacity management
  • Project and implementation plan template
  • Communication plan to describe Capacity management to your organization.
  • Policies, objectives and scope overview template
  • Specific objectives and goals template
  • Capacity process manager role(s) definition
  • Key Performance Indicators and Other Metrics definition template
  • Capacity requirements template

The documents listed above correspond directly with IT Infrastructure Library (ITIL) processes. Clear instructions explaining the application of each template are provided within the corresponding documents.

The Capacity Management Process Kit is Yours Risk Free Today!
The instant you purchase the collection, the fact sheets, presentations and tools listed above will be available to you through a simple download. You may use the documents for up to 30 days. If anytime during that period you decide it does not meet the needs of your company, just let us know and we will refund the purchase.

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More About ITIL Process Kits
IT Business Edge has partnered with Art of Service, Pty LTD in Brisbane Austrailia to bring you this comprehensive collection of ITIL-aligned documents and templates. The Capacity Management Process Kit is part of a series of 13 kits focused on all 12 of the major defined ITIL processes plus an overview of ITIL called the ITIL Starter Kit. If you are having difficulty determining which kit or kits best suit your needs, we recommend you start by purchasing the ITIL Starter Kit as this kit contains a comprehensive assessment that you can apply to your organization which will hep you determine which ITIL processes best align to your organization's immediate needs.

Click here to learn about our other ITIL Process Kits

 
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