IT Business Edge

Magic Quadrant for E-Commerce

Complimentary Research Report

Magic Quadrant for E-Commerce
The consumerization of online technologies is creating a demand for rich Internet experiences with user-generated content. Today's buyers desire Web sites to speed up the process of finding a product, enable comparisons of products, provide tools to help buyers understand the product, and have community-based information to help them to make the final buying decisions — all with knowledge of "who" they're serving across multiple points of interaction. This Magic Quadrant research report provides information to help users select an e-CRM vendor with a proven track record of e-commerce implementations, deep functional capabilities and an open Web-services-based architecture.

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