From Phil Simon | Jun 9, 2009
What does a Fortune 500 company implementing a multimillion dollar "off the shelf"
system have in common with a 150-person firm building its own system? In each case, the
organization failed to activate and utilize its system as initially conceived by senior
management. These two organizations are hardly alone. On the contrary, more than three
in five new systems fail. Many miss their deadlines. Others exceed their initial
budgets, often by ghastly amounts. Even systems activated on time and under budget
often fail to produce their expected results and almost immediately experience major
problems. While the statistics are grim, there is at least some good news: This doesn't
have to be the case.
Organizations often lack the necessary framework to minimize the chance of system
failure at three key points: before, during, and after system implementations.
"Why New
Systems Fail" provides such a framework with specific tools, tips, and questions
from the perspective of an independent consultant with more than a decade of related
experience.
The book examines in great detail the root causes of system failures. Case studies,
examples, and lessons from actual system implementations are presented in an
informative, straightforward, and very readable manner. More than a theoretical or
technical text, the book offers pragmatic advice for organizations both deploying new
systems and maintaining existing ones.
The attached Zip file includes:
- Intro Page.doc
- Cover Sheet and Terms.pdf
- Why Systems Fail Excerpt.pdf
