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This book chapter will give you and overview of the costs of implementing and supporting a VoIP program in your organization In addition to hardware and software, you will need to anticipate specific support costs.
VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business. "VoIP for Dummies" can help you find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office.
Also, discover how to use VoIP for your business or home phone service, choose the best network type, set up VoIP on a wireless network, understand transports and services and demonstrate VoIP's advantages to management.
The following excerpt contains the entire Chapter 14, entitled "Providing Dollars and Support," which provides a look at the costs of implementing a VoIP program.
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