From IT Business Edge | Nov 11, 2009
Unified Communications is the linking of communications applications within business
processes. It features the ability reach any devices on any network and includes a
presence element that lets parties know who is available and unavailable on each
device.
It is a complex field where vendors number in the dozens when all the niche players
are included.
This checklist covers the high-level areas of concern you should explore when
choosing a vendor. The first four items relate to fundamental choices, and are all
potential deal-breakers. This checklist also includes links to some of the key
vendors.
The attached Zip file includes:
- Intro Page.doc
- Cover Sheet and Terms.pdf
- Unified Communications Checklist.pdf