'The Trustworthy Leader' Excerpt

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Trustworthy leaders display the commitment to the value of trust, rather than imitate the practices of others.


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From John Wiley & Sons, Inc. | Feb 1, 2012

Co-founder of the Great Place to Work Institute, producer of “The 100 Best Companies to Work for in America” rankings, Amy Lyman poses the question: “How do leaders from the best workplaces build trust in their organizations?”

Using real-life examples from “Best Companies” research, Lyman explains that trustworthy leaders display the commitment to the value of trust, rather than imitate the practices of others, and describes six characteristics that demonstrate a leader’s trustworthiness: engaging followers, sharing information, developing others, inclusion, honor, and getting past uncertainty and difficulties to seize opportunities.

This excerpt, “Sharing Information,” was reprinted by permission of John Wiley & Sons, Inc., and comes from “The Trustworthy Leader: Leveraging the Power of Trust to Transform Your Organization,” authored by Amy Lyman, 2012.

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