148 KB | 3 files | DOC
There may be more value in your IT organization than you realize. This book chapter will help you determine IT's real worth to your company.
Consultants Michael D. Harris, David E. Herron and Stasia Iwanicki, authors of the book "The Business Value of IT: Managing Risks, Optimizing Performance and Measuring Results," share their real-world experiences to explain how you can demonstrate IT's value, and potentially find extra value you didn't know your IT organization creates.
In this book, they also show how to apply risk management to process improvement and avoid unintended consequences of process improvement programs.
The following excerpt is from the book's introduction and first chapter, entitled "What Does IT Contribute to the Business?"
The attached Zip file includes:
Whether you're looking to hire one or looking for a position yourself, use this detailed job description to find out what the role of a Technology Project Manager entails. ... More >>
Chapter 1 delves into the first four stages of systematic strategic planning, including clarifying current conditions, identifying competitive advantages, defining opportunities and developing strategies. ... More >>
This excerpt focuses on the conceptual aspects of defect management, including the basic concepts of a defect, how to manage defects, and an analysis of the root causes of defects. ... More >>