From Info-Tech Research Group | Jul 17, 2009
Determining Total Cost of Ownership (TCO) is a way of measuring, understanding, and managing IT costs. Enterprises often misunderstand what TCO is and how it should be used. In this research note, Info-Tech defines TCO and examines the most useful context for this measurement framework.
The attached Zip file includes:
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Intro Page.doc
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TCO Research Notes.doc