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Perfection sound like an unreachable goal? The Six Sigma methodology aspires to perfection, and the net result is improved efficiency and quicker time-to-market for differentiating products.
Why Six Sigma? Because it's hard to argue against the benefits of making improvements. Failure to continually strive for improvements will lead to a culture of stagnation. While that may make for a peaceful working day, it gives your competitors the chance to leave you behind. The Six Sigma objective is to minimize variation in all the organization's critical processes. Culturally, this means needing to learn how to be nearly perfect in executing key processes.
The attached Zip file includes:
The excerpt from chapter 2 focuses on building the best possible team to perform the strategic initiative the organization has identified as a worthy opportunity. ... More >>
The excerpt from chapter 8 focuses on how to rebuild trust with the seven steps for healing, which are intended to serve as a framework to help readers work through the painful feelings of betrayal toward renewal. ... More >>
The excerpt from chapter 6 addresses the issue of diversity in the workplace, and the need for the capacity to relate to people who are from different worlds. ... More >>