From The Art of Service | Jan 25, 2009
Why Six Sigma? Because it's hard to argue against the benefits of making
improvements. Failure to continually strive for improvements will lead to a culture of
stagnation. While that may make for a peaceful working day, it gives your competitors
the chance to leave you behind. The Six Sigma objective is to minimize variation in all
the organization's critical processes. Culturally, this means needing to learn how to
be nearly perfect in executing key processes.
The attached Zip file includes:
- Intro Page.doc
- Six Sigma Fact Sheet.pdf