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The Software-as-a-Service delivery model offers flexibility and cost-efficiency in many scenarios. However, it is not always the best solution. This primer will help you understand the basics of the SaaS model.
SaaS is a software deployment model in which an enterprise application is delivered and managed as a service by the vendor to meet the needs of multiple customers simultaneously. A widely used example is the service model used by ADP to provide payroll and other business services to multiple organizations.
SaaS solutions are delivered via a network, most often the Web. They are priced on a subscription service basis, often based on the number of users or seats. The accompanying document is a primer for understanding and maximizing the value of SaaS solutions.
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