Recognizing and Avoiding E-mail Scams

These guidelines will help you avoid the swarm of e-mail scams and threats out there, including phishing and identity theft schemes. It's a jungle out there; take every precaution.


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US-CERT is charged with providing response support and defense against cyber attacks for the Federal Civil Executive Branch (.gov) and information sharing and collaboration with state and local government, industry and international partners. US-CERT interacts with federal agencies, industry, the research community, state and local governments, and others to disseminate reasoned and actionable cyber security information to the public.

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From US-CERT | Sep 10, 2009

E-mail provides us a convenient and powerful communications tool. Unfortunately, it also provides scammers and other malicious individuals an easy means for luring potential victims. The scams they attempt run from old-fashioned bait-and-switch operations to phishing schemes using a combination of email and bogus web sites to trick victims into divulging sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them. The following guide gives recommendations on how you can minimize your chances of falling victim to an e-mail scam.

The attached Zip file includes:

  • Intro Page.doc
  • Cover Sheet and Terms.pdf
  • Recognizing and Avoiding E-mail Scams.pdf
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