359 KB | 3 files | DOC, PDF
"IT Systems Management" is an up-to-the-minute guide to maintaining stable, responsive IT production environments. Our excerpt is from chapter 9, "Production Acceptance."
"IT Systems Management" is an up-to-the-minute guide to maintaining stable, responsive IT production environments. IT systems management expert Rich Schiesser illuminates both the theoretical and practical aspects of systems management, using methods and examples drawn from decades of experience leading and consulting with the worlds most complex enterprise IT organizations.
Our excerpt, from chapter 9 ("Production Acceptance"), defines production acceptance, explains its benefits, takes you step-by-step through developing a production acceptance process and provides case studies from seven diverse companies.
This chapter is an excerpt from the new 2nd Ed. of "IT Systems Management" authored by Rich Schiesser, published by Prentice Hall Professional, Feb. 2010, ISBN 0137025068 Copyright 2010 Pearson Education, Inc.
The attached Zip file includes:
This report lays the foundation for a rational approach to software metrology, with the scope of the current effort being software as the object of measurement. ... More >>
This document makes recommendations for how users and developers should select checklists from the NIST National Checklist Repository, evaluate and test checklists, and apply them to IT products. ... More >>
The excerpt focuses on the importance of stakeholder engagement in the agile project, an essential practice that ensures a successful product delivery. ... More >>