From Info-Tech Research Group | Feb 9, 2012
Developing an IT service catalog is about more than implementing a chargeback system; it's also about conducting an inventory of the oft-overlooked services your IT department provides your organization. Begin a services catalog regardless of whether you plan to charge for IT services or not.
Use this Excel-based spreadsheet to inventory and categorize all products and services offered by your IT department.
Included in this ZIP file are:
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Intro Page.doc
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Terms and Conditions.pdf
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IT Services Catalog Tool.xls