130 KB | 2 files | DOC, PDF
IT help desk technician candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people.
Job Description: IT Help Desk Technician
We’re looking for an IT help desk guru to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people. We support both Macs and PCs, BYOD, printer, faxes, copiers, etc.
The attached document is a typical job description for an IT Help Desk Technician and was provided by Glassdoor.com.
The attached zip file includes:
Whether you're looking to hire one or looking for a position yourself, use this detailed job description to find out what the role of a Technology Project Manager entails. ... More >>
Chapter 1 delves into the first four stages of systematic strategic planning, including clarifying current conditions, identifying competitive advantages, defining opportunities and developing strategies. ... More >>
This excerpt focuses on the conceptual aspects of defect management, including the basic concepts of a defect, how to manage defects, and an analysis of the root causes of defects. ... More >>