ISO/IEC 20000 Foundation Program

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The ISO 20000 Foundation Program is a two-day course that offers extensive instruction on the standard. The attached document gives further details on this program.


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From The Art of Service | Jan 25, 2009

The ISO 20000 Foundation Program is a two-day course that offers extensive instruction on the standard and prepares participants for the associated certification exam. The curriculum includes introduction and background to ISO/IEC 20000 certification, eligibility, use and application of ISO/IEC 20000. The program is designed to prepare candidates to pass the EXIN ISO/IEC 20000 Foundation exams and to better understand the standard. The attached document gives further details on this program.

The attached Zip file includes:

  • Intro Page.doc
  • ISO-IEC 20000 Foundation Program Overview.pdf
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