From The Art of Service | Jan 25, 2009
The ISO 9000 standard was developed to help organizations of all types and sizes to
implement and operate effective quality-management systems. ISO 9000 describes
fundamentals of quality-management systems and specifies the terminology for them. The
attached document describes ISO 9000 in more detail.
The attached Zip file includes:
- Intro Page.doc
- ISO 9000 Easy Explanation Fact Sheet.pdf