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How Telecom Expense Management Can Work for IT

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This research note explains how Telecom Expense Management can decrease mishandled telecommunications bills by discovering and remedying common billing errors.

Telecom Expense Management (TEM) can help IT managers decrease mishandled telecommunications bills. Many corporate telecom bills include overcharges due to in-house and carrier-related mismanagement. TEM services can significantly reduce telecom costs by helping IT managers discover and remedy some of the following common billing errors:

  • Charges relating to unused or disconnected telecom services, including expired maintenance contracts.
  • Carrier data-entry errors, such as duplicate or incorrect telecom charges and erroneous surcharges, such as inapplicable taxes.
  • Charges due to in-house misuse and unauthorized use.

This research note can help IT managers reduce all such costs. Consider the benefits of employing TEM software solutions and/or outsourcing telecom bill auditing to TEM service providers.

The attached Zip file includes:

  • Intro Page.doc
  • Cover Sheet and Terms.pdf
  • How Telecom Expense Management Can Work for IT.doc
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