All
All

Designing Service Agreements

389 KB | 3 files |  DOC, ODF, PPT

Any outsourced work agreement has to be carefully evaluated for both financial payoff and provider service level. This slideshow will walk you through best practices for designing service contracts.

A set of best practices is helpful when designing service agreements. Everest's methodology includes identifying the scope of work to be outsourced, developing a financial model, planning and development, and improving the process. The accompanying PowerPoint document describes these processes and more in greater detail.

The attached Zip file includes:

  • Intro Page.doc
  • Designing Service Agreements.ppt
  • Designing Service Agreements.odp
IT Downloads help you save time and money while executing essential IT management tasks. Download this useful resource now and put it to work for your business.

This Download is provided by:

Partner logo

Everest Research Institute is an independent research and analysis organization founded by Everest Group to serve as a central source of strategic intelligence, analysis and insight for business leaders within the global services marketplace. Its mission is to guide the global services users, providers and investors to make better informed and impactful decisions about the use and delivery of global services.

All IT Downloads from Everest Research Institute» | Visit Everest Research Institute »
Related IT Downloads

Checkbox1 National Checklist Program for IT Products – Guidelines for Checklist Users and Developers

This document makes recommendations for how users and developers should select checklists from the NIST National Checklist Repository, evaluate and test checklists, and apply them to IT products. ...  More >>

IT_Man57 Agile for Project Managers

The excerpt focuses on the importance of stakeholder engagement in the agile project, an essential practice that ensures a successful product delivery. ...  More >>

Global1 Many Cultures, One Team

Understanding one's own culture and the impact of culture on the actions of others is essential for effective global team interactions. ...  More >>

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.