
This collection of tutorials, calculators, and templates will show you how to apply Six Sigma thinking to IT service management.

Enhance your IT career by getting your ITIL Foundation Certificate. It's fast and easy with this complete resource. The 186-page eBook and companion online training course is guaranteed to help you pass the ITIL exam.

Service-Oriented Architecture is the catalyst that allows today’s companies to respond to business demands faster and more effectively than ever.

Cutting-edge business applications and productivity uses, along with expert commentary, for today's smart phones.

Disaster recovery and business continuation that includes encryption, all at a manageable TCO.

Data management tips and techniques that insure ease of access, comprehensive security and absolute privacy for your invaluable company information.
Preventing Data Corruption in the Event of an Extended Power OutageThis white paper discusses various power management software configurations, and presents best practices aimed at ensuring system uptime.
Globalization Challenges and Opportunities: A Conversation with the Boston Consulting Group's Hal SirkinListen to this podcast featuring Hal Sirkin, senior partner and managing director at the Boston Consulting Group, to learn about the new era in international business competition.