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Telecommuting Concerns

5 Replies Last post: Feb 24, 2009 8:58 AM by Patrick Avery  
MichaelStevens   12 posts since
Oct 3, 2008
Reply

Dec 16, 2009 2:08 PM

Telecommuting Concerns

Telecommuting poses lots of problems, ranging from logistics to loss of control for managers. If you’ve tried it, what was the biggest problem? If you’re thinking about it, what’s your biggest concern?

Ann All   9 posts since
Oct 3, 2008
1. Feb 17, 2009 12:45 PM in response to: MichaelStevens
Re: Telecommuting Concerns

I've been telecommuting regularly for about a decade now, at two different jobs. The biggest issues for me have been difficulty in creating a 'barrier' between work and home and lack of face time w/ coworkers. Quite honestly, the first issue tends to be a problem for me whether or not I telecommute, as I am one of those who gets online to check messages, etc. anyway. The second issue isn't as big a problem for me as it would be for some, due to the highly self-directed nature of my work. Whether working at home or at the office, IM tends to be my primary means of communication w/ coworkers. And channels like Facebook make it easy to connect w/ them in a fun and more casual way. It's interesting that companies like IBM encourage these kinds of virtual connections among their telecommuting employees, as discussed in this article I wrote in December.

Carl Weinschenk   17 posts since
Oct 3, 2008
2. Feb 18, 2009 11:01 AM in response to: Ann All
Re: Telecommuting Concerns

The biggest issue for me is the isolation. I find that I am a much more productive member of my family--I don't leave at 7 and get home at 7--and that's great. But not seeing people on a day-to-day basis is a change from the earlier part of my career. I am totally accustomed to it now, though.

PFQ   1 posts since
Oct 3, 2008
3. Feb 20, 2009 12:06 PM in response to: MichaelStevens
Re: Telecommuting Concerns

To add my two cents, I've been telecommuting on and off for about a year and a half.  I face two challenges worth mention as a trailblazer in my department.  The first is when working with groups that are accustomed to face to face meetings, being the odd man out over the phone or on a conference bridge, folks find it a hassle to include me in impromptu meetings.  The administrative burden of coordinating a call or making it back to a PC to IM me and send an invite is prohibitive in some working environments and leaves my participation as an afterthought. I find this to be the case especially when the telecommuting practice is not wide-spread.

The second is fighting off the negative perceptions some coowrokers have towards those who are eligible in their roles to work from a remote location. The teleworker is unfairly projected as being less accountable and even worse, less productive where in reality, as many of us know, the opposite is true.

Carl Weinschenk   17 posts since
Oct 3, 2008
4. Feb 20, 2009 12:16 PM in response to: PFQ
Re: Telecommuting Concerns

Those are both excellent points. The bottom line is that those are the kind of practical concerns that really only become apparent when people have real world, actual experience with telecommuting. Hopefully, both will fade a bit as the workforce gets younger and more mobility-oriented and, generally, people become more open to non-traditional work arrangement. Strangely, it almost sounds like the transition of the nuclear family to more hybrid arrangements. What was once seen as out-of-the-ordinary is now quite normal. The concerns you point out must be confronted if telecommuting is going to reach the heights that have forever been predicted for it.

Patrick Avery   50 posts since
Oct 3, 2008
5. Feb 24, 2009 9:00 AM in response to: Carl Weinschenk
Re: Telecommuting Concerns

ITBE reader aullman ,  in response to a Knowledge Network blog had the following to say about telecommuting:

 

Workers who don't have adequate facilities at home, might want to check out a remote office.  Remote Office Centers lease individual offices, internet and phone systems to workers from different companies in shared centers located around the city and suburbs.

 

Remote Offices provide the best of traditional offices and telecomuting.  They provide a higher level of infrastructure and "structure" for workers who prefer working from an office, but don't want to spend all day commuting back and forth to work.

 

I imagine these remote centers are very helpful in big cities like Los Angeles, Chicago and New York where traffic is heavy. But do they work as well in smaller cities where the ride to work is probably no more than 30 minutes for most people?

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