
Tools, best practices and expert advice on managing your enterprise IT infrastructure, databases, and Web service components.

Indispensable technologies and best practices to maintain your organization's most valuable asset.

Comprehensive storage solutions for better data access and retrieval, leading to better-informed business decisions.

Management tips and product information to leverage the best value from your server investment.
Social Media Services Trends in Customer Care OutsourcingThis recently released analyst report discusses the SCRM services offered by customer care outsourcing providers and illustrates the characteristics and trends as well as the benefits and challenges of these services.
The Business Value of Large-Scale Server ConsolidationRead this white paper to learn how IBM Power Systems can help your business massively reduce costs, IT labor and downtime — effectively increasing your ROI.