Location: NY, US
Biography: Chandra Callicutt has been in the support industry for over 12 years. A graduate of the University of North Carolina at Chapel Hill, Chandra currently works as a Senior Product Manager for TechExcel, Inc. Prior to joining TechExcel, she worked as a Client Services Manager where she led and motivated her team to provide exceptional customer support. Through both industry certifications and hands on experience, Chandra has worked with corporations around the world to both design and implement effective service desk software systems. Chandra combines industry best practice knowledge with real world experience to create compelling and user-centric self-service portals.

Tools, best practices and expert advice on managing your enterprise IT infrastructure, databases, and Web service components.

Oracle’s proven StorageTek tape and library solutions help you manage complexity, control costs, and deliver on service level agreements.

Practical and timely business information for better decisions and improved organizational performance.

Oracle offers a complete portfolio of best-of-breed storage products and business-ready storage solutions that optimize performance, maximize data protection and reduce the total cost of ownership for Oracle databases, applications, and heterogeneous data management.
Free Network Monitoring for up to 100 Devices: Foglight NMSThis free software trial delivers a robust, highly scalable solution for increasing network performance and availability, while at the same time improving IT efficiency through its easy-to-use interface.
Big Data Essentials: What You Need to KnowJoin Oracle Senior Architect Tom Kyte, Cloudera CEO Mike Olson, and other industry leaders on Thursday, February 16th to learn the essentials of big data — from the technology underlying it to real-world use cases.