
This collection of tutorials, calculators, and templates will show you how to apply Six Sigma thinking to IT service management.

Download a comprehensive bundle containing over 40 IT policy templates. Each can be modified to align with your specific business requirements. Complete instructions are included.

Service-Oriented Architecture is the catalyst that allows today’s companies to respond to business demands faster and more effectively than ever.

Indispensable technologies and best practices to maintain your organization's most valuable asset.

Network management tools and tips to increase network speed and efficiency, regardless of office location.

Products, management tools, and industry insights that enhance the value of virtualization for your business.
Making the Business Case for Data Center ConsolidationRead this white paper to see how grid computing is delivering above and beyond the promises of virtualization, particularly with database consolidation, resulting in better availability, scalability, flexibility, lower costs, and better service levels of every kind.
A Complete View of the Enterprise: Linking Operational and Financial Planning in Global OrganizationsRead this white paper from CFO Research Services that examines why and how chief financial officers are looking to create "highly integrated" organizations by moving from standalone spreadsheets to integrated planning, budgeting, and forecasting systems.