Job Description: CRM Manager
Created on: Jul 7, 2009 9:26 AM by Info-TechResearchGroup - Last Modified: Jul 16, 2009 3:25 PM by Info-TechResearchGroup
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The CRM Manager’s role is to supervise and maintain the installation, configuration, and support of the organization’s customer relationship management (CRM) software through best practices and management of a technical team. This person will analyze and resolve CRM program issues in a timely and accurate fashion as well as hold responsibility for monitoring data quality. The CRM Manager will also apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of CRM software critical to business operations.
The attached document is a job description template for a CRM Manager.
The attached Zip file includes:
• Intro Page.doc
• Cover Sheet and Terms.pdf
• CRM Manager.doc
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