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Designing Service Agreements

Created on: Apr 22, 2009 10:08 AM by EverestResearch - Last Modified: Apr 22, 2009 10:12 AM by EverestResearch

A set of best practices is helpful when designing service agreements. Everest’s methodology includes identifying the scope of work to be outsourced, developing a financial model, planning and development, and improving the process. The accompanying PowerPoint document describes these processes and more in greater detail.

The attached Zip file includes:

• Intro Page.doc

• Designing Service Agreements.ppt

• Designing Service Agreements.odp

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Designing Service Agreements.zip (388.6 K) Download

Tags: tutorials, vendor_management, contracts, service_level_agreements, primers

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