Join the Community

Exchange

Get full access to our community's expertise and resources.

What's New

Hosted by JohnStorts

Updates and news from the Knowledge Network

Go See for Yourself (And Your Business): "Agile Adoption Needs Agile Adoptees"
New Definition Delivered for API; More to Come
Hello, Knowledge Network Community!

Top Contributors

Currently Being Moderated

Unified Communications Checklist

Created on: Nov 11, 2009 10:52 AM by MichaelStevens - Last Modified: Nov 11, 2009 11:16 AM by MichaelStevens

Unified Communications is the linking of communications applications within business processes. It features the ability reach any devices on any network and includes a presence element that lets parties know who is available and unavailable on each device. It is a complex field where vendors number in the dozens when all the niche players are included.

This checklist covers the high-level areas of concern you should explore when choosing a vendor. This checklist also includes links to some of the key vendors.

The attached Zip file includes:

• Intro Page.doc

• Cover Sheet and Terms.pdf

• Unified Communications Checklist.pdf

Related Knowledge Network Content

•Definitions: Unified Communications

•Unified Messaging and the SMB

•Security Considerations for Voice Over IP Systems

Unified Communications Checklist.ZIP (134.0 K) Download

Tags: checklists, unified_communications, telecommunications_services, microsoft, ibm, telecommunications_vendors, business_process_management

Social Web

To ShareThis, click on a service below:

Digg

del.icio.us

Average User Rating

(2 ratings)

Add a comment Leave some feedback about this document.

There are no comments on this document

Premium Tools

Project Manager's Toolkit

Govern your IT projects using the latest project management standards including Prince2 and PMBOK. The Project Manager's Toolkit contains over 80 documents and templates that explain and guide you through today's highest standards of project management.

Learn more >

The Complete IT Policy Kit

Download a comprehensive bundle containing over 40 IT policy templates. Each can be modified to align with your specific business requirements. Complete instructions are included.

Learn more >

Hot Topics

Resource Centers

: Applications for Mid-size Businesses

Applications that mid-sized businesses can use to improve operational efficiency, accelerate growth, and maintain profitability.

Featured Whitepapers

Leveling the Field: Powerful Software Solutions for Midsize Companies
: Security Software Solutions

Security software and strategies to protect valuable company information and insure compliance with global, federal, and state regulations.

Featured Whitepapers

Millennial Meltdown: Balancing Innovation with Productivity and Security
: Compliance and Risk Mitigation

Compliance and risk mitigation solutions that strengthen data security, automate compliance measures, and reduce TCO for a more viable business future.

Featured Whitepapers

Hands-free Compliance — The Key to Doing More with Less
: Business Intelligence

Best-practice tools, strategies and technologies for determining and managing the data you need to make better business decisions.

Featured Whitepapers

Why Midsize Companies Need Business Intelligence Solutions in this Uncertain Global Economy

White Papers, Events, and Resources

Virtual Cloud Management

Read this white paper to learn the importance and features of a sound technology that enables you to connect, relate, measure, and view your services to optimize the management of virtual environments.

Oracle Data Guard with Oracle Database 11g Release 2

Read this white paper to learn about a unique data protection and recovery solution that creates synchronized standby databases that protect data from failures, disasters, errors, and corruptions, addressing both high availability and disaster recovery requirements.