The question, “How can governments manage change organizationally and be agile operationally?” is answered in this special spotlight on BPM in Government worldwide with specific emphasis on the USA government where agencies, armed forces, states and cities are facing almost insurmountable challenges.

This book, the 2009 BPM and Workflow Handbook, is for business people who just want to understand the how and why of process automation and integration in simple non-jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, how others are managing implementations and more.

Throughout the book international industry experts and thought leaders present significant new ideas and concepts to help you plan a successful future for your organization.

The excerpt included in the accompanying zip file is the article “How Converging Methodologies and Technologies Effect Adoption and Success of BPM,” written by Linus K. Chow of Oracle Corporation, USA.

The attached Zip file includes:

• Intro Page.doc

• Cover Sheet and Terms.pdf

• 2009 BPM and Workflow Handbook Excerpt.pdf