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Client Rescue Guide

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Created on: Jan 25, 2009 10:35 AM by MikeSisco_ITBMC - Last Modified:  Jul 16, 2009 4:29 PM by MikeSisco_ITBMC

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The attached document provides a step-by-step guide to rescuing an unhappy client and developing a positive relationship with that person. Some of the steps include: identifying the problem, developing an action plan and executing the plan.

The attached Zip file includes:

• Intro Page.doc

• Client Rescue Guide.pdf

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