The city of Los Angeles' plan to update its antiquated e-mail system is turning into an epic battle between Microsoft and Google for the $7.25 million contract, reports The Los Angeles Times.
The city is weighing the same issues posed by companies Ann All interviewed in January about their decision to go with Google Apps. Administrators chose Google Apps because they believed it would cost less and be less labor-intensive. One council committee OK'd the decision. It must pass another committee before going up for a vote by the full City Council.
The selection of Google Apps would be considered a huge win for the company, because it could then use the contract as a selling point with other government entities. The viability of Google Apps in the enterprise remains an issue. The Times story points out that in the Washington, D.C., pilot program with the software, most users chose to stay with Outlook rather than switch to Gmail.
And those pesky Gmail outages remain a problem.