IBM's Watson Lands Job with Citigroup

Amanda White

It looks like Watson's gig on "Jeopardy!" is paying off for the supercomputer. It was announced on Monday that Citigroup has formed a partnership with IBM to enhance its customer experience using Watson's deep-content analysis and evidence-based learning capabilities.

 

Don Callahan, Citi's chief administrative officer and chief operations and technology officer, said in a statement, "We are working to rethink and redesign the various ways in which our customers interact with money. We will collaborate with IBM to explore how we can use the Watson technology to provide our customers with new, secure services designed around their increasingly digital and mobile lives."

 

This isn't Watson's first job, however. Soon after it debuted on "Jeopardy!," IBM announced a partnership with speech-technology company Nuance to help improve health care services.



Add Comment      Leave a comment on this blog post

Post a comment

 

 

 

 


(Maximum characters: 1200). You have 1200 characters left.

 

 

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.


 

Resource centers

Business Intelligence

Business performance information for strategic and operational decision-making

SOA

SOA uses interoperable services grouped around business processes to ease data integration

Data Warehousing

Data warehousing helps companies make sense of their operational data