IBM's Watson Lands Job with Citigroup

Amanda White

It looks like Watson's gig on "Jeopardy!" is paying off for the supercomputer. It was announced on Monday that Citigroup has formed a partnership with IBM to enhance its customer experience using Watson's deep-content analysis and evidence-based learning capabilities.


Don Callahan, Citi's chief administrative officer and chief operations and technology officer, said in a statement, "We are working to rethink and redesign the various ways in which our customers interact with money. We will collaborate with IBM to explore how we can use the Watson technology to provide our customers with new, secure services designed around their increasingly digital and mobile lives."


This isn't Watson's first job, however. Soon after it debuted on "Jeopardy!," IBM announced a partnership with speech-technology company Nuance to help improve health care services.

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