Bogus AV Program Pushes Live Tech Support

Kara Reeder

Computerworld reports that Symantec researchers are warning about a fake antivirus product known as Live PC Care that is offering victims live technical support.

 

Once users install the bogus program, they are presented with a big yellow "online support" button that will connect the victim with an agent, who will answer questions about the product via instant message. Symantec says the agent is, in fact, a live person. But instead of offering tech support, the "agent" tries to convince the victim to shell out between $30 and $100 for the product.



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