Desk Phones In the Office? Not Going Anywhere Just Yet

Michael Lindenberger

Are desk phones in the office going the way of typewriters? That's the question posed by InfoWorld. The magazine says not yet, but adds that high-cost IP phones are especially vulnerable to competition from cell phones and wi-fi devices that often deliver more functionality with lower price tags.

"Desk phones are 50-year-old dinosaurs. They shouldn't be there anymore," said Gartner mobility analyst Ken Dulaney. "All the desk phone does is forward calls to cell phones."

Still, some companies find it easiest to buy IP desktop phones, often negotiating a competitive rate when buying in bulk, said one IT exec quoted in the story. Beyond that, employees still expect to see a phone on their desk, making doing away with them potentially wrenching.


That could change, though. Others have written that emerging technology will make the cell phone an easy replacement for the costlier desk phone.

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