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This collection of tutorials, calculators, and templates will show you how to apply Six Sigma thinking to IT service management.

Define the rules at your company for the proper use of social media platforms such as Blogs, Twitter, Facebook and Youtube. Ensure your users are spending their time productively and company resources are being used for the business.
Topic: Web Video and Voice Conferencing
Cut costs and travel while you boost productivity through telecommunications or Internet conferencing systems
Blog: The Nuances of Video on the Network
Article: Cisco Seeks a Path to Unified Communications Dominance
White Paper: Web Conferencing: Your On-Ramp to Fast, Affordable Meetings
Related Topics
BT Group, Business Development, Mergers and Acquisitions, Technology Markets
2009 Gartner Magic Quadrant ReportIn this report, Gartner helps organizations interested in WAN Optimization Controller capabilities truly understand their options.
Extreme Savings: Cutting Costs with WAN OptimizationDownload this white paper on cost-savings through WAN optimization and discover how businesses of all different sizes have realized a return on investment in just a few months through significant hard cost savings in areas such as bandwidth reduction and IT consolidation.

Best-practice tools, strategies and technologies for determining and managing the data you need to make better business decisions.

Indispensable technologies and best practices to maintain your organization's most valuable asset.

Applications, management tools and industry advice on how to optimize your data for better business decisions.

Learn more about this middleware layer that pools and dynamically provisions infrastruction application delivery resources to lower costs and improve efficiency.
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