State Department Workers Ordered Not to 'Reply All'

Susan Hall

The U.S. State Department has warned employees they may be disciplined for hitting "reply all" on e-mail, reports The Associated Press in a story on Yahoo News.


An e-mail storm on the department's OpenNet e-mail system last week prompted the warning after a "reply to all" was sent to several thousand recipients, effectively setting off a denial of service.


Employees have been ordered to "take immediate action" to ensure they and their colleagues are "aware of the negative impact of hitting 'reply all'" in a message sent out by Under Secretary of State for Management Patrick Kennedy. It begins "Please ensure widest distribution of this message."

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Jan 13, 2009 1:28 AM Mike Sperry Mike Sperry  says:
Hi Susan, After listening to all the customer stories I have heard over the years, I guarantee it will happen again. There are tools to prevent this - Permessa for instance, or our own Reply To All Monitor ( To me, it seems a bit harsh to enforce disciplinary action for an error that technology can correct, and a behavior that most people view as normal. Mike Sperry Reply

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