State Department Workers Ordered Not to 'Reply All'

Susan Hall

The U.S. State Department has warned employees they may be disciplined for hitting "reply all" on e-mail, reports The Associated Press in a story on Yahoo News.

 

An e-mail storm on the department's OpenNet e-mail system last week prompted the warning after a "reply to all" was sent to several thousand recipients, effectively setting off a denial of service.

 

Employees have been ordered to "take immediate action" to ensure they and their colleagues are "aware of the negative impact of hitting 'reply all'" in a message sent out by Under Secretary of State for Management Patrick Kennedy. It begins "Please ensure widest distribution of this message."



Add Comment      Leave a comment on this blog post

Jan 13, 2009 1:28 AM Mike Sperry Mike Sperry  says:
Hi Susan, After listening to all the customer stories I have heard over the years, I guarantee it will happen again. There are tools to prevent this - Permessa for instance, or our own Reply To All Monitor (http://www.SperrySoftware.com/Outlook/Reply-To-All-Monitor.asp). To me, it seems a bit harsh to enforce disciplinary action for an error that technology can correct, and a behavior that most people view as normal. Mike Sperry Reply

Post a comment

 

 

 

 


(Maximum characters: 1200). You have 1200 characters left.

 

 

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.


 

Resource centers

Business Intelligence

Business performance information for strategic and operational decision-making

SOA

SOA uses interoperable services grouped around business processes to ease data integration

Data Warehousing

Data warehousing helps companies make sense of their operational data