Topic: Technology Evaluation
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Bridge the it-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.

Service Level Management is a key component of the ITIL Framework. Use this kit to assess your readiness and apply best practices to your organizaion.
Topic: Vendor Management
Trends and strategies to make the most of your contract for goods and services
Blog: Try Stroking Vendors When Everyone Else Is Squeezing Them
Article: Not All Managed Services Are Created Equal
White Paper: Facing Tough IT Decisions? Get Insight from Midsize Businesses Like Yours
Related Topics
Purchasing Management, Technology Evaluation
Software Forum: Information On Demand Virtual ExperienceThis interactive virtual forum presents leading IT experts providing the insights you need to turn your information into a strategic driver for innovation, business optimization and competitive differentiation.
Performance Under Pressure: The State of Enterprise Web Application Quality and AvailabilityThis research study finds that Web application issues are an all-too-common problem and examines these Web-based enterprise application issues from two perspectives: that of an online customer and that of a site manager.

Best practices, strategies and technologies to help you use security information and event log management efficiently and effectively in order to get business value in terms of increased security, reduced risk, regulatory compliance and increased business agility.

Data manipulation strategies that make data stores more manageable and reduce the need for storage capacity and its associated costs.

Network management tools and tips to increase network speed and efficiency, regardless of office location.

Mobile computing solutions, tips, and expert commentary that increases the usability and bottom-line benefits of your mobile computing assets.
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